Peptalks Online Limited (we, us, our) complies with the New Zealand Privacy Act 1993 (the Act) when dealing with personal information. This policy sets out how we will collect, use, disclose and protect your personal information. This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.
What is personal information?
- Personal information is information about an identifiable individual (a natural person) and may include:
- Your personal details such as your name, address, email, phone number and job title;
- Your employment details, including your job title and your employer’s name;
- Financial details including your credit card details and your credit ratings;
- What products or services you have enquired about or purchased from us;
- Information from surveys or forms you complete on our website; and
- Information you have given us in providing you with support.
Where do we collect your personal information from?
We collect personal information about you from:
- you, when you provide that personal information to us, including via our website and any related service, through any registration or subscription process, through any contact with us (e.g. phone call or email), when you buy or use our services and products, or when you use our website or our software providers; and
- third parties where you have authorised this or the information is publicly available.
If possible, we will collect personal information from you directly.
We may also collect technical information whenever you access or use our website, products and services. This may include information about the way you arrive at, browse through and interact with our website, products and services. We may collect this type of technical information through the use of cookies and other means. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive to enable our systems to recognise your browser. If you want to disable cookies, you may do so by changing the settings on your browser. However, if you do so, you may not be able to use all of the functions made available. We use the technical information we collect to have a better understanding of the way people use our website, products and services, to improve the way they work and to personalise them to be more relevant and useful to your particular needs.
How we use your personal information
- We will use your personal information:
- to verify your identity;
- to provide products and services to you;
- to market our services and products to you, including contacting you electronically (e.g. by text or email for this purpose). You may unsubscribe from marketing materials we send to you;
- to improve our website and the products and services that we provide to you;
- to undertake credit checks of you (if necessary);
- to invoice you and to collect money that you owe us, including authorising and processing credit card transactions;
- to respond to communications from you, including answering your enquiries and addressing any complaint;
- to conduct research and statistical analysis (on an anonymised basis);
- to protect and/or enforce our legal rights and interests, including defending any claim; and
- for any other purpose authorised by you or the Act.